Frequently Asked Questions

Delivery Information

The company responsible for transporting the package from the sender to the recipient. Examples include FedEx, UPS, USPS, DHL, etc.

How can I change my shipping adress?

When you contact the seller or shipping company, provide them with the updated shipping address details,  such as the recipient's name, street address, city, state or province, postal or ZIP code, and any additional delivery instructions if necessary.

What happens if a package gets lost or delayed?

The shipping company may conduct thorough search efforts to locate the lost package. This can include searching through sorting facilities, warehouses, and delivery vehicles, as well as working with partner carriers and local authorities if necessary.

How does a package get from one place to another?

The package is transported to its destination through a series of transit points, including distribution centers, hubs, and terminals

How do shipping companies handle packages of different sizes and weights?

We provide guidelines for packaging items of varying sizes and weights. Customers are encouraged to use appropriate packaging materials and methods to ensure the safe and secure transportation of their item.